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UX Director · Principal Design Architect · Open to Senior Roles

Scaling Teams.
Driving Value.

15+ years leading design at enterprise scale — from developer platforms at Rappit.io to ERP modernisation at Omoda, R&D suites for Valeo, and AI automation for eConnect. I connect C-suite strategy to shipped product, always measured in business outcomes.

15+
Years Experience
6
Enterprise Clients
46K+
Daily Users Served
12+
Designers Scaled
Enterprise SaaS Architecture
STRATEGY SYNC
Business Goals User Needs DESIGN LEADERSHIP Team Scaling DesignOps Revenue ROI
Impact: $4M Target Hit
About

Design is how I make organisations think and grow.

I became a UX director because I kept watching well-resourced organisations ship the wrong thing. Not from lack of talent — but because design didn't have a seat at the table early enough to ask the hard questions. Fifteen years later, that frustration is still the engine. Now I close the gap from the top: shaping strategy, building the teams that execute it, and making sure every UX decision connects to a number the CFO actually cares about.

At Rappit.io I scaled a design function from 3 to 12+ across enterprise SaaS products serving clients including Valeo (22,000+ users across 55 R&D centres), Omoda (15-year ERP modernisation), and eConnect (1.8M+ AI-processed invoices annually). I hold PMP Elite, Lean Six Sigma, ESG Practitioner, and Google AI certifications — the shared languages of engineering, product, and finance leadership.

Based in Coimbatore, India. Open to senior design leadership roles globally and remote-first advisory engagements.

Currently thinking about
How design systems can encode trust signals for AI-generated UI at enterprise scale
The organisational conditions that let design operate as a business function — not a service layer
Reading: The Art of Action (Bungay) — on the gap between plans, actions, and outcomes
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[ Headshot placeholder ] Replace: <img src="maju-photo.jpg" …>
800 × 600 px · professional
A designer I'm proud of

One mid-level designer on my team was technically sharp but struggled to communicate decisions to stakeholders. Instead of prescribing a process, I started bringing her into C-suite syncs as my note-taker — then gradually shifted her to presenter. Within six months she was running design reviews independently. She's now a senior lead at a product-led company in Amsterdam.

The lesson: exposure beats coaching. Give people the room, then get out of the way.

Certifications & Credentials
PMP Elite — Project Management Institute
Lean Six Sigma AI — Yellow Belt
ESG Practitioner — Sustainability & Ethics
Google AI Essentials & UX Design Certified
WCAG 2.2 AAA Accessibility Advocate
Selected Clients
Valeo · Omoda · eConnect · Newport Tank · Hunkemöller · Syensqo
Leadership Methodology

How I Bridge Strategy & Execution

From C-suite OKRs to shipped product — six stages.

01 — The Problem

Executive Alignment

Translate OKRs into tangible UX goals before a single wireframe.

Goal: +20% budget secured
My role vs team I architect · team executes
02 — Delegation

Empowering Designers

Senior designers own high-fidelity execution within the architecture I define.

03 — Process

Scaling DesignOps

Lean Six Sigma & PMP frameworks building predictable, scalable operations.

Efficiency
50% less rework
Hiring timelines −30%
04 — Human Capital

Mentorship & Growth

Scaled from 3 to 10+ designers while cutting hiring cycles by 30%.

05 — Innovation

GenAI & Engineering

Automating document workflows, integrating GenAI seamlessly with Eng VPs.

Tech Feasibility Secured
Result: $4M Revenue
06 — Delivery

Measurable ROI

Every UX decision tied to bottom-line impact and client retention.

Selected Work

Real Clients.
Measurable Outcomes.

Enterprise UX across logistics, fintech, automotive R&D, healthcare and AI — each project anchored to a business outcome you can verify.

6 Projects · 5 Industries
[ rappit_dev_studio.png ] Model-first UI · Code preview panel
Low-Code Platform 4× Velocity

Rappit Developer Platform

Rappit.io · Lead UX Designer & Researcher · 2+ years

Designed an AI-led low-code developer platform that delivers 4× faster application development while preserving full code ownership. 25 user interviews, WCAG 2.1 AA, 94% task success rate.

Developer Tools · Enterprise SaaS Open →
[ omoda_main.png ] ERP dashboard · Mobile scanner app
Retail & Wholesale +30% Growth

Omoda: ERP Modernisation

Omoda B.V. · Lead UX Designer · 18+ months

Replaced a 15-year-old AS/400 ERP at Omoda — a leading European fashion retailer. Reduced picking errors from 12% to 4%, lifted satisfaction from 2.1 to 4.3/5, and enabled 31% more orders per picker per day.

ERP · WMS · Mobile Ops Open →
[ econnect_main.png ] AI confidence heatmap · Human-in-loop UI
AI / FinTech €1.7M Saved

eConnect: AI Invoice Processing

eConnect · Lead UX Designer AI/ML · 18 months

Designed the human-in-the-loop UX for a platform that fully automates 1.8M+ invoices annually. AI trust score rose from 2.1 to 8.7/10. CEO Johan Schaeffer: "core enabler to our ambition."

GenAI · Document Processing Open →
[ valeo_main.png ] Visual timeline · Global collaboration hub
Automotive R&D 22,000 Users

Valeo: R&D Project Suite

Valeo SA · Lead Product Designer · Ongoing 2024

Global R&D platform for 22,000 engineers across 55 centres managing 8,000+ concurrent projects. Setup time cut 67% (45→15 min). Gilles Vidal, Digital Domain Manager: "tremendous value to our thousands of engineers."

Enterprise · R&D · SAP Integration Open →
[ np_006.png ] Real-time tracking · Ops dashboard
Logistics $2M Saved

Newport Tank: Digital Logistics

Newport Tank Containers · UX Designer · 9 months

End-to-end logistics platform replacing paper-based workflows with real-time container tracking. $2M demurrage cost avoidance in year one; processing time down 40%; NPS improved from 12 to +47.

B2B Platform · Real-time Tracking Open →
[ syensqo_main.png ] Design system · 100+ app migration
Life Sciences 24,000 Users

Syensqo: Digital Transformation

Syensqo SA · Principal Lead UX Designer · Ongoing 2023–

Post-spin-off from Solvay: built a new digital ecosystem from scratch — 100+ applications modernised, unified design system created, €500K+ training costs avoided. 24,000 employees across global life sciences and chemicals divisions.

Transformation · Design Systems Open →
€1.7M
Cost Savings · eConnect Year 1
46K+
Daily Active Users · Valeo + Omoda
67%
Error Reduction · Omoda Ops
1.8M+
Invoices Automated Annually
Client & Colleague Testimonials

"With Rappit we quickly realized an advanced enterprise application on Google Cloud. The new Project Planning solution offers tremendous value and time-savings to our thousands of engineers who are managing more than 8,000 projects globally on a daily basis."

GV
Gilles Vidal
Digital Domain Manager · Valeo SA

"The machine learning enabled solution built by Rappit on Google Cloud is a core enabler to deliver on our ambition to provide a fully automated service and further grow our business. The human-centered approach to AI has been crucial for user adoption."

JS
Johan Schaeffer
CEO · eConnect

"The new system has transformed our operations. Our team is more efficient, makes fewer mistakes, and actually enjoys using the technology. It's rare to see such positive change management results."

JB
Jan Baan
CEO · Omoda B.V.

"Rappit's transparent approach to code generation has transformed our development process. Our team can move 4× faster while maintaining the code quality standards our security team demands."

GS
Gordon Smit
Global IT Director · Hunkemöller
Testimonials sourced from client engagements at Rappit.io · Verifiable via LinkedIn recommendations
How I Lead

Three Pillars of My
Leadership Practice.

The operational, human, and ethical frameworks I bring to every senior design leadership engagement — backed by real certifications and verifiable outcomes.

01 — Process & Governance
Predictable Ops

Leveraging PMP Elite and Lean Six Sigma to build scalable DesignOps — so designers solve complex problems, not push pixels. Applied DMAIC to cut rework 50% in a single quarter at Rappit.io.

  • PMP Elite Certified
  • Lean Six Sigma AI (Yellow Belt)
  • 50% rework reduction · Rappit.io
02 — Human Capital
Scaling Talent

My core focus as Director — empowering senior designers, clearing roadblocks, fostering ownership. Scaled 3 → 12+ at Rappit.io with 94% retention rate. Career ladders and mentorship structures before posting a single job.

  • 30% reduction in hiring cycles
  • 94% designer retention rate
  • Cross-functional mentorship framework
03 — Ethics & Inclusion
Inclusive Design

Accessibility as architecture, not afterthought. National healthcare portal: screen-reader task completion from 62% → 99.2% through WCAG CI/CD gates. ESG practitioner with ethical design standards across all client work.

  • ESG Practitioner Certified
  • Google AI & UX Essentials Certified
  • WCAG 2.2 AAA · 99.2% task success
Availability

Let's build
something
that matters.

Open to senior design leadership roles, advisory engagements, and strategic consulting with product-led organisations.

Open to opportunities Coimbatore · Remote-friendly
MJM
Maju J. Mathew
Principal Design Architect & UX Director
Open to
Actively looking
Design Director Head of Design Principal Architect Strategic Advisory DesignOps Lead
Typically responds within 24 hours